Terms of Service

Terms of Service

Last updated: July 13th

Welcome to GrilBoss. These Terms of Service (“Terms”) govern your access to and use of grilboss.shop (the “Site”) and any purchase you make from us. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who we are

GrilBoss is an online retailer of authenticated sneakers, designer bags and accessories. In these Terms, “we”, “us” and “GrilBoss” refer to the operator of grilboss.shop; “you” refers to the user or customer.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By ordering, you confirm that the information you provide is accurate and that you are authorized to use the payment method chosen.

3. Products & authenticity

Every item we sell is inspected and authenticated before shipping. Product images are provided by us and our suppliers; slight variations in color, packaging or presentation may occur due to screen settings, lighting or manufacturer updates. GrilBoss is an independent retailer and is not affiliated with, sponsored by, or endorsed by the brands whose products it resells. All trademarks and brand names remain the property of their respective owners.

4. Pricing & availability

All prices are listed in the currency shown at checkout and may change without notice. Products are subject to availability. We reserve the right to correct any pricing or description errors, and to limit or cancel quantities purchased per person or order.

5. Orders & acceptance

Your order is an offer to buy. We reserve the right to accept, decline or cancel any order at our discretion — including in cases of suspected fraud, pricing errors, or stock issues. If we cancel an order you have paid for, you will receive a full refund to your original payment method.

6. Payment

Payment is processed securely through our third-party payment providers at the time of purchase. By submitting payment information, you authorize us to charge the full order amount, including applicable taxes and shipping.

7. Shipping, returns & refunds

Shipping timelines, returns and refunds are governed by our Shipping Policy and Refund & Return Policy, which are incorporated into these Terms by reference. Please review them before ordering.

8. Intellectual property

All content on the Site — including the GrilBoss name, logo, text, graphics and layout — is owned by or licensed to GrilBoss and protected by applicable laws. You may not copy, reproduce or use it without our written permission.

9. Acceptable use

You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with its operation, or to place fraudulent orders. We may suspend or terminate access for any breach of these Terms.

10. Disclaimer of warranties

The Site and its content are provided “as is” and “as available.” While we work hard to keep information accurate and the Site running smoothly, we do not warrant that it will be uninterrupted, error-free, or free of harmful components.

11. Limitation of liability

To the fullest extent permitted by law, GrilBoss shall not be liable for any indirect, incidental or consequential damages arising from your use of the Site or your purchase. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

12. Indemnification

You agree to indemnify and hold GrilBoss harmless from any claims, losses or expenses arising out of your breach of these Terms or your misuse of the Site.

13. Governing law

These Terms are governed by the laws of [your country / state], without regard to its conflict-of-law rules. Any dispute shall be subject to the exclusive jurisdiction of the courts located there.

14. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with a revised “Last updated” date. Continued use of the Site after changes means you accept the updated Terms.

15. Contact

Questions about these Terms? Contact us at support@grilboss.shop  ·  We reply within 24 hours, Monday to Saturday.