Refund policy

Refund Policy

We offer a 30-day return policy.

To be eligible for a return:

Item must be unused

Item must be in original packaging

Return request must be made within 30 days of delivery

Refunds will be processed after inspection of the returned item.

Customers are responsible for return shipping costs unless the product arrives damaged or defective.

For return requests, contact: support@grilboss.shop

Shipping Policy

Shipping Policy

Orders are processed within 1-3 business days.

Estimated delivery times:

United States: 5-15 business days

International: 7-20 business days

Shipping times may vary depending on demand, weather conditions, and carrier delays.

Customers will receive tracking information once the order has been shipped.